RANZCO Congress – Quality improvement through conscious decision-making

This course will focus on positioning one to adopt a more conscious approach to making better every day business, practice and talent management decisions. Empirical research demonstrates that bias comes at huge cost to business and professionals across the globe and undermines the quality of the decisions they make. Whilst you can’t wipe out bias because this is how your brain is hardwired to function, you can take steps to orchestrate decisions making processes which will counteract bias.

Heather Price, CEO of Symmetra, has spent time interviewing Fellows to understand the decisions Ophthalmologists make every day and will present a 90-minute session that is specific to the profession.

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